Privacy Policy
Your data, your run.
Last updated: October 19, 2026
This Privacy Policy explains how The Driver Link collects, uses, and protects your information when you use our freight marketplace. By creating an account or using the app, you agree to the practices described here.
Information we collect
When you create a Driver Link account, we collect the details you give us: your name, email address, phone number, company name, account type (driver, carrier, or shipper), and any authority credentials you add such as MC and USDOT numbers, equipment, endorsements, and a profile photo.
When you use the marketplace, we store the loads you post, the booking requests you make or receive, and the messages you send inside a private thread. To keep the board useful, we also record limited usage data such as the dates and times of your activity and the device you signed in from.
If you connect a Google Calendar to share your availability, we store only the start and end times of your busy windows — never the titles, locations, or details of your events.
How we use your information
We use your information to run the marketplace: to show your loads and requests, to unlock contact details between a shipper and a confirmed driver, to deliver private messages, and to track shipments from pickup to delivery.
We also use it to communicate with you about your account, to prevent fraud and abuse, and to improve how the app works. We never sell your personal information.
How we share your information
Contact details — phone numbers and email addresses — are only shared between a shipper and the driver or carrier they have confirmed on a load. Until a booking is confirmed, your contact information is hidden from the other side.
We do not display your contact information publicly on the load board. We may share information when required by law, or with service providers who help us operate the app (such as our hosting and payments partners), under agreements that protect your data.
Data retention
We keep your account information and marketplace records for as long as your account is active. You can close your account at any time from the app, which removes the loads, requests, messages, and community posts you created and anonymizes your profile.
We may keep limited records after closure where required by law or to investigate fraud, and we keep payment records as needed by our payments partners.
Your rights
You can view and edit your profile information at any time from your account settings. You can close your account to delete the data you created. If you have questions about the personal information we hold, you can contact us through the Contact page.
Where applicable under your local law, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing.
Security
We protect your information with access controls that keep one user's data from being seen by another, and we encrypt data in transit. No method of transmission or storage is completely secure, but we work to protect your information using reasonable safeguards.
Children's privacy
Driver Link is a business marketplace for commercial freight and is not intended for anyone under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll post the revised policy on this page and update the date below.
Contact us
If you have questions about this Privacy Policy or your personal information, reach us through the Contact page.

